Alexis Ohanian is the co-founder of Reddit and Hipmunk. This is a very short section of the book and has at most two major ideas for the reader.
a) You are a rounding error.
Alexis was once told by a Yahoo executive that their traffic was so small, they are just a rounding error. This is a lesson for us in taking some of the negatives being thrown at us and turning it into a motivation to push ourselves forward in our lives.
The less obvious lesson is that you should avoid wanting to talk trash and act like a dick to other people because you might wind up becoming the reason of their success.
b) You've got to give a damn.
Part of Hipmunk and Reddit's success is that they craft cool error messages which people still tweet about. This is a lesson about caring enough about your business to give attention to the small details which makes customer want to give you more revenue. A more important lesson is that sometimes, these small things takes up only a few minutes of a person's time.
The thing I noticed about some folks around me is that many can't even get to the point where they can even give a damn. Businesses can't even generate revenue. People don't even get out of bed. People want results but refuse to put in any effort then come up with excuses on why they are such failures.
Most of us are not even at the stage to find this advice helpful yet.